Contact Us

Thank you for visiting Kevsuno. For questions about products, orders, delivery, returns, or refunds, please contact our customer support team. Include your order number when contacting us about an existing order so we can find the relevant details.

Customer Support

Website: https://kevsuno.com
Support Email: service@kevsuno.com
Contact Phone: +86 14797416385
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

You may email us outside business hours. We will review inquiries during our service hours. Please do not send sensitive payment-card details by email.

Business Information

Operating Company: Jilin Ruixiang Building Materials Co., Ltd.
Unified Social Credit Code: 91220105MAKNKLYA9C
Company Address: Room 301, Building 3, Zilin Community, No. 831B Guangde Street, Erdao District, Changchun

The company address above is provided for business identification and correspondence. It is not automatically a return or collection location.

Order and Return Assistance

For order updates, corrections to an address, cancellations, or concerns about an item, contact us as soon as possible. Requests to change or cancel an order may not be possible after it has been dispatched. For a return, contact us before sending anything back. We will explain the applicable steps and provide the authorized return destination. Sending a package to the company address without authorization may prevent proper handling.

For details about delivery, refunds, and your rights, please refer to our Shipping Policy and Return & Refund Policy.